Gideon SEO

Operations Manager

As Operations Manager, I was tasked with improving administration, resource planning, marketing and growing online sales.

Achievements

↣ Restructured and optimized the website for search and UX, resulting in a 60% increase in visitors and 87% sales growth year-over-year.

↣ Set up an automated online booking system reducing hours of admin work each week. Read my interview with TrekkSoft.

↣ Updated the Customer Service processes to relieve pressure on the team and streamline Lead Management.

↣ In response to Google updates, upgraded website to feature a mobile UI and improve UX. Created a newsletter strategy resulting in subscribers growing from 1,429 to 13,721 over two years.

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